Welcome to MysticMobiles.com. This website is operated by Mystic Mobiles Ltd, a company registered in England and Wales. By accessing or using our website, you agree to the following terms and conditions. If you do not agree to these terms, you must not use this website.

1. Acceptance of Terms
By using this website, you confirm that you are at least 18 years of age and agree to be bound by these terms of use. These terms may be amended or updated at any time, and your continued use of the website confirms your acceptance of any changes.

2. Governing Law and Jurisdiction
These terms and your use of this website shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

3. Website Use and Availability
We do our best to keep this website accurate and up to date, but we cannot guarantee it will always be available or error-free. We reserve the right to withdraw or change any part of the site without notice.

4. Limitation of Liability
To the fullest extent permitted by law, Mystic Mobiles Ltd excludes all liability for any loss or damage (including indirect, consequential or economic losses) arising from your use of this website, or from any information or services provided through it.

5. Intellectual Property Rights
All content, design, text, graphics, logos, and software on this website are the property of Mystic Mobiles Ltd or its licensors and are protected under UK and international copyright and trademark laws. No content may be copied, reproduced, or used without written permission.

6. Payment Methods
We currently accept the following payment methods:
• Cash
• BACS (Bank Transfer)
• Debit/Credit Cards (Visa, MasterCard, and other major card providers)

Full bank details will be provided for BACS payments upon order confirmation. For card payments, all transactions will be processed securely through our payment gateway. Payments must be received and cleared before goods are dispatched or collected.

7. Repair Services
We offer phone repair services, and all repairs are conducted with care and expertise. Repairs come with a 30-day warranty, which covers defects in workmanship. Please note that we are not liable for any pre-existing damage to devices or for any loss of data during the repair process. It is recommended that you back up all data before sending your device for repair.
Repair prices are provided at the time of booking, but may vary if additional issues are found once the device is examined.

8. Consumer Rights and Refund Policy
In accordance with the Consumer Rights Act 2015, you are entitled to a refund, repair, or replacement for goods or services that are faulty, not as described, or unfit for purpose. If you are dissatisfied with a product or repair service, please contact us within [X days] to discuss a resolution.
For more details, please refer to our Refund and Cancellation Policy.

9. Delivery and Shipping
We aim to dispatch all orders within 3 working days. Delivery charges will be calculated at checkout. You will be informed of an estimated delivery date at the time of purchase. Please note that delivery times are subject to availability, and we cannot guarantee specific delivery dates.
If your order is delayed, we will notify you promptly and provide options for cancellation or a refund.

10. Data Protection
We are committed to protecting your privacy. All personal data collected through this website will be handled in accordance with the UK General Data Protection Regulation (UK GDPR). For detailed information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.

11. Right to Cancel
Under UK law, you have the right to cancel your order for goods or services within 14 days from the date of receipt of the goods, without providing a reason. If you wish to exercise this right, please contact us at [email protected], and we will provide instructions on how to return the item and obtain a refund.
Please note that for custom-ordered or personalized items, this right may not apply.

12. Contact Details
If you have any questions regarding these terms, please contact us:
Mystic Mobiles LTD
Company Number: 16383229
Trading Address: 20 St Helens Rd, Bolton BL3 3NH, United Kingdom
Email: [email protected]